Política de envio

At BITECHGROUP LLC, we understand that timely and safe delivery of medical equipment is critical to your operations. We utilize an optimized Global Distribution System to ensure your orders arrive securely and efficiently from our specialized logistics facilities.

1. Fulfillment & Global Dispatch

To maintain the highest standards of technical inspection and inventory control, all professional medical systems are dispatched from our Global Distribution Center located in South Korea.

Quality Assurance: Every unit undergoes a final technical verification at our specialized facility before international departure to ensure 100% operational integrity.
Direct Shipping: By shipping directly from our primary inventory hub, we ensure faster handling and professional-grade packaging for sensitive medical electronics.

2. Fast Delivery System (Air Freight)

For most medical systems and precision components, we prioritize air freight to minimize transit time and environmental exposure.

Estimated Lead Time: Typically 3 to 5 business days from the date of dispatch.
Premium Carriers: We partner with industry-leading couriers, including FedEx, DHL, and UPS, to ensure global coverage and real-time tracking.
Safety First: Every shipment is handled with professional-grade shock-absorbent packaging to protect sensitive medical optics and electronics.

3. Economical Sea Freight (Ocean Freight)

For bulk orders, heavy rehabilitation robotics, or oversized imaging systems, we offer ocean freight as a cost-effective alternative.

Cost Efficiency: Shipping costs can be significantly lower for high-volume or heavy-weight equipment.
Transit Time: Please note that sea freight requires a longer lead time (typically 3 to 6 weeks depending on the destination).
Consultation Required: Please contact our logistics team before purchasing for a customized freight quote.

4. International Customs & Duties

Incoterms: Standard shipments are typically processed under EXW (Ex Works) or CIF (Cost, Insurance, and Freight) unless otherwise negotiated.
Import Taxes: Buyers are responsible for any import duties, taxes, or customs clearance fees required by their respective country’s regulations.
Documentation: We provide all necessary commercial invoices and packing lists to facilitate smooth customs entry.

5. Order Processing & Tracking

Dispatch: Orders for in-stock items are generally processed within 48 hours after payment verification and technical inspection.
Real-Time Tracking: Once your order is dispatched, a tracking number will be provided via email, allowing you to monitor your shipment's progress until it reaches your facility.